/* Support Page Styles */

.support-hero {
    position: relative;
    padding: 150px 0 100px;
    background: var(--gradient-hero);
}

.support-hero-content {
    max-width: 700px;
    text-align: center;
    margin: 0 auto;
    color: var(--white);
}

.support-hero h1 {
    font-size: 3rem;
    color: var(--white);
    margin-bottom: var(--spacing-lg);
}

.support-hero p {
    font-size: 1.2rem;
    color: var(--gray-300);
}

/* Troubleshooting Section */
.troubleshooting-section {
    padding: 100px 0;
    background: var(--white);
}

.troubleshoot-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: var(--spacing-xl);
}

.troubleshoot-card {
    background: var(--white);
    border: 1px solid var(--gray-200);
    border-radius: var(--radius-xl);
    padding: var(--spacing-xl);
    transition: var(--transition);
}

.troubleshoot-card:hover {
    box-shadow: var(--shadow-lg);
}

.problem-header {
    display: flex;
    align-items: center;
    gap: var(--spacing-md);
    margin-bottom: var(--spacing-xl);
    padding-bottom: var(--spacing-lg);
    border-bottom: 1px solid var(--gray-100);
}

.problem-icon {
    font-size: 2.5rem;
}

.problem-header h3 {
    font-size: 1.25rem;
}

.solution-steps .step {
    display: flex;
    gap: var(--spacing-md);
    padding: var(--spacing-md) 0;
}

.step-number {
    width: 30px;
    height: 30px;
    background: var(--gradient-primary);
    color: var(--white);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 0.875rem;
    flex-shrink: 0;
}

.step strong {
    display: block;
    margin-bottom: var(--spacing-xs);
}

.step p {
    font-size: 0.9rem;
    color: var(--gray-500);
    margin: 0;
}

.step a {
    color: var(--purple);
}

/* Report Section */
.report-section {
    padding: 100px 0;
    background: var(--gradient-hero);
}

.report-flow {
    display: flex;
    align-items: flex-start;
    gap: var(--spacing-lg);
    overflow-x: auto;
    padding: var(--spacing-lg) 0;
}

.flow-step {
    flex: 1;
    min-width: 250px;
    background: rgba(255, 255, 255, 0.1);
    border: 1px solid rgba(255, 255, 255, 0.1);
    border-radius: var(--radius-xl);
    padding: var(--spacing-xl);
    backdrop-filter: blur(10px);
}

.flow-icon {
    width: 50px;
    height: 50px;
    background: var(--gradient-primary);
    color: var(--white);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 800;
    font-size: 1.25rem;
    margin-bottom: var(--spacing-lg);
}

.flow-step h3 {
    color: var(--white);
    font-size: 1.1rem;
    margin-bottom: var(--spacing-md);
}

.flow-step p {
    color: var(--gray-300);
    font-size: 0.9rem;
    margin-bottom: var(--spacing-md);
}

.flow-step ul {
    list-style: none;
    color: var(--gray-400);
    font-size: 0.9rem;
}

.flow-step li {
    padding: var(--spacing-xs) 0;
}

.flow-arrow {
    color: var(--orange);
    font-size: 2rem;
    flex-shrink: 0;
    align-self: center;
}

.contact-options {
    display: flex;
    flex-direction: column;
    gap: var(--spacing-sm);
}

.contact-btn {
    display: block;
    padding: 0.75rem 1rem;
    border-radius: var(--radius-lg);
    font-size: 0.9rem;
    font-weight: 600;
    text-align: center;
    transition: var(--transition);
}

.contact-btn.whatsapp {
    background: #25D366;
    color: var(--white);
}

.contact-btn.phone {
    background: var(--purple);
    color: var(--white);
}

.contact-btn.email {
    background: rgba(255, 255, 255, 0.2);
    color: var(--white);
}

.contact-btn:hover {
    transform: translateY(-2px);
}

/* SLA Section */
.sla-section {
    padding: 100px 0;
    background: var(--white);
}

.sla-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: var(--spacing-xl);
}

.sla-card {
    background: var(--gray-50);
    border-radius: var(--radius-xl);
    padding: var(--spacing-xl);
    text-align: center;
}

.sla-card.highlight {
    background: var(--gradient-hero);
    color: var(--white);
}

.sla-card.highlight h3,
.sla-card.highlight p {
    color: var(--white);
}

.sla-card.highlight .sla-time {
    color: var(--orange-light);
}

.sla-time {
    font-size: 2.5rem;
    font-weight: 800;
    background: var(--gradient-primary);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
    display: block;
    margin-bottom: var(--spacing-md);
}

.sla-card h3 {
    font-size: 1.1rem;
    margin-bottom: var(--spacing-sm);
}

.sla-card p {
    font-size: 0.9rem;
    color: var(--gray-500);
}

/* FAQ Section */
.faq-section {
    padding: 100px 0;
    background: var(--gray-50);
}

.faq-list {
    max-width: 800px;
    margin: 0 auto;
}

.faq-item {
    background: var(--white);
    border-radius: var(--radius-lg);
    margin-bottom: var(--spacing-md);
    overflow: hidden;
}

.faq-question {
    width: 100%;
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: var(--spacing-lg);
    background: none;
    border: none;
    cursor: pointer;
    font-size: 1rem;
    font-weight: 600;
    text-align: left;
    color: var(--gray-800);
    transition: var(--transition);
}

.faq-question:hover {
    color: var(--purple);
}

.faq-icon {
    font-size: 1.5rem;
    color: var(--purple);
    transition: var(--transition);
}

.faq-answer {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease;
}

.faq-answer p {
    padding: 0 var(--spacing-lg) var(--spacing-lg);
    color: var(--gray-600);
    font-size: 0.95rem;
    line-height: 1.7;
}

.faq-answer a {
    color: var(--purple);
}

.faq-item.active .faq-answer {
    max-height: 200px;
}

.faq-item.active .faq-icon {
    transform: rotate(45deg);
}

/* CTA Section */
.cta-section {
    padding: 80px 0;
    background: var(--gradient-hero);
}

.cta-content {
    text-align: center;
    max-width: 600px;
    margin: 0 auto;
}

.cta-content h2 {
    font-size: 2rem;
    color: var(--white);
    margin-bottom: var(--spacing-md);
}

.cta-content p {
    color: var(--gray-300);
    margin-bottom: var(--spacing-xl);
}

.cta-buttons {
    display: flex;
    gap: var(--spacing-md);
    justify-content: center;
}

/* Responsive */
@media (max-width: 1024px) {
    .troubleshoot-grid {
        grid-template-columns: 1fr;
    }

    .sla-grid {
        grid-template-columns: repeat(2, 1fr);
    }

    .report-flow {
        flex-direction: column;
    }

    .flow-arrow {
        transform: rotate(90deg);
        align-self: center;
    }
}

@media (max-width: 768px) {
    .support-hero h1 {
        font-size: 2rem;
    }

    .sla-grid {
        grid-template-columns: 1fr;
    }

    .cta-buttons {
        flex-direction: column;
    }
}