📊 Network Status

Status Jaringan Real-time

Pantau status layanan dan performa jaringan Rinjani Akses

Semua Sistem Operasional
⚡
99.98% Uptime 30 Hari
📡
< 5ms Latency Avg
🌐
12 PoP Aktif
🔧
0 Gangguan Aktif
🔍 Status Layanan

Status Per Wilayah

📍

Lombok Timur

Operasional
Internet ✓ Normal
Backbone ✓ Normal
Last Incident 7 hari lalu
📍

Lombok Tengah

Operasional
Internet ✓ Normal
Backbone ✓ Normal
Last Incident 14 hari lalu
📍

Kota Mataram

Operasional
Internet ✓ Normal
Backbone ✓ Normal
Last Incident 21 hari lalu
📍

Lombok Barat

Operasional
Internet ✓ Normal
Backbone ✓ Normal
Last Incident 3 hari lalu
📈 Live Monitoring

Dashboard Performa Jaringan

Data diperbarui setiap 30 detik

Rinjani Network Overview
Last 24 hours ▼ | 🔄 30s
Total Traffic
2.47 Gbps
↑ 12%
Active Users
8,432
↑ 3.2%
Avg Latency
4.2 ms
↓ Good
Packet Loss
0.02%
↓ Good
🌐 Network Traffic - Upload/Download ● Upload ● Download
3 Gbps 2 Gbps 1 Gbps 500 Mbps 0 00:00 04:00 08:00 12:00 16:00 20:00 Now
CPU Usage
32%
Memory
58%
Bandwidth
65%
Top Interfaces
eth0-upstream1 1.2 Gbps
eth1-upstream2 892 Mbps
olt-selong 654 Mbps
olt-mataram 521 Mbps
Rinjani Infrastructure Monitor
📋 All hosts: 24 | 🟢 OK: 24 | 🔴 Problems: 0
Host Availability
100%
24/24 hosts up
Active Triggers
0
No problems
Pending Maintenance
1
Scheduled Dec 28
🖥️ Infrastructure Status
🌐
NE8000-Core
✓ Up 45d 12h
🖥️
BSDRP-Router
✓ Up 30d 8h
📡
OLT-Selong
✓ Up 60d 3h
📡
OLT-Mataram
✓ Up 45d 6h
🖥️
DNS-Primary
✓ Up 90d 2h
🖥️
RADIUS-Server
✓ Up 60d 14h
🖥️
Proxmox-Host
✓ Up 120d 5h
📊
Grafana-VM
✓ Up 30d 18h
📋 Recent Events
12:30 OLT-Selong CPU utilization normal (28%)
11:45 NE8000-Core Interface GE0/0/1 traffic spike handled
10:20 DNS-Primary Query rate normalized
⚡

Latency & Response Time

Ping ke berbagai tujuan

→ Google DNS (8.8.8.8) 4.2 ms
→ Cloudflare (1.1.1.1) 3.8 ms
→ IIX Jakarta 12.5 ms
→ Singapore (SGIX) 28.3 ms
→ Hong Kong 45.1 ms
📞 Eskalasi

Prosedur Eskalasi Gangguan

Alur penanganan gangguan berdasarkan tingkat prioritas

Level 1

Helpdesk / Customer Service

Respons: < 15 menit

Penanganan:

  • Menerima laporan gangguan
  • Verifikasi data pelanggan
  • Troubleshooting dasar via telepon
  • Panduan restart router
  • Cek status jaringan area

Eskalasi ke Level 2 jika:

  • Masalah tidak bisa diselesaikan remote
  • Gangguan melibatkan >5 pelanggan
  • Masalah di sisi infrastruktur
↓
Level 2

NOC (Network Operation Center)

Respons: < 30 menit

Penanganan:

  • Analisis mendalam via monitoring
  • Remote restart/reconfigure ONU
  • Cek port OLT dan sinyal optik
  • Koordinasi dengan teknisi lapangan
  • Dispatch teknisi jika diperlukan

Eskalasi ke Level 3 jika:

  • Gangguan backbone/core network
  • Masalah hardware kritis
  • Outage massal (>50 pelanggan)
↓
Level 3

Network Engineer / Manajemen

Respons: < 1 jam

Penanganan:

  • Investigasi root cause
  • Koordinasi dengan vendor/upstream
  • Failover ke link backup
  • Komunikasi ke pelanggan enterprise
  • Keputusan emergency maintenance

Kriteria Prioritas:

P1 - Critical Total outage, backbone down
P2 - High >50 pelanggan terdampak
P3 - Medium 5-50 pelanggan terdampak
P4 - Low Individual / non-critical
🔧 Maintenance

Jadwal Maintenance

28 Des

Upgrade Firmware OLT Selong

Maintenance rutin untuk meningkatkan stabilitas jaringan

⏰ 02:00 - 04:00 WITA 📍 Area: Lombok Timur Impact: Minimal (< 5 menit downtime)
20 Des

Penambahan Kapasitas Bandwidth

Upgrade link upstream untuk meningkatkan kapasitas total

⏰ Selesai 📍 Area: Semua ✓ Berhasil